Shipping policy

We use Royal Mail for shipping our items, for domestic orders we use a first class service in order to try and offset the processing times.

Royal mail aims to deliver the next working day however they are unable to provide a guaranteed service. For guaranteed next day delivery we recommend using the special delivery service. If your delivery is overdue please get in touch with us after 25 days of the estimated due date of your order. Please note Royal Mail do not consider an item lost until this time has surpassed.

Please ensure you check the address you have provided for delivery and if in doubt drop us a note to confirm. Unfortunately, we cannot provide a refund if an incorrect address is supplied, you will need to repurchase the item.

We use Royal Mail services for shipping international orders.

For orders being dispatched to Europe Royal mail aims to deliver items within 5 - 10 working days.

For orders being dispatched to the Rest of the World Royal mail aims to deliver items within 7 – 15 working days.

We ask that you please allow upto 4 - 6 weeks for International deliveries due to occassional delays in transit and customs protocols in the country of destination.

Please ensure you check the address you have provided for delivery and if in doubt drop us a note to confirm. Unfortunately, we cannot provide a refund if an incorrect address is supplied, you will need to repurchase the item.

Please note Buy The Same Token cannot be held responsible for delays due to customs.